Privacy Policy
Privacy Policy
Rattle and Roll Toy Company, LLC
Effective Date: March 1, 2026
Rattle and Roll Toy Company ("we," "us," or "our") operates the website rattleandrolltoys.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect the information of our wholesale customers and visitors.
1. Information We Collect
Business Information You Provide
When you apply for a wholesale account or place an order, we may collect:
- Business name, address, and contact information
- Contact person name, email address, and phone number
- Tax identification or resale certificate numbers
- Store or website URL
- Billing and shipping addresses
- Payment information (processed securely through Shopify Payments)
Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on the Site
- Referring website or source
- Device and operating system information
We use cookies and similar technologies to enhance your browsing experience and analyze Site traffic.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill wholesale orders
- Review and approve wholesale account applications
- Communicate with you about orders, shipments, and account status
- Send order confirmations, shipping notifications, and tracking information
- Provide customer support
- Send marketing communications about new products, promotions, and company updates (with your consent)
- Improve our Site and services
- Comply with legal obligations
3. Order Fulfillment
Orders placed through our Site are fulfilled through Amazon Multi-Channel Fulfillment (MCF). When you place an order, your shipping information is shared with Amazon solely for the purpose of fulfilling and delivering your order.
4. Third-Party Services
We use the following third-party services to operate our business:
- Shopify — our e-commerce platform, which processes and stores order and customer data
- Amazon Multi-Channel Fulfillment — our fulfillment and shipping provider
- Klaviyo — our email marketing platform, used for communications and wholesale application processing
- Shopify Payments — our payment processor, which handles all payment transactions securely
These third parties only have access to your information as needed to perform their services and are obligated to protect your data.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through Shopify Payments using industry-standard encryption. We do not store credit card numbers on our servers.
6. Your Rights and Choices
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
- Disable cookies through your browser settings
7. Data Retention
We retain your information for as long as your wholesale account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes.
8. Children's Privacy
Our Site and services are intended for wholesale business customers. We do not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Rattle and Roll Toy Company, LLC
7 Crossbow Court
Palm Coast, FL 32137
Email: info@rattleandrolltoys.com