Shipping & Returns

Shipping

All orders ship free within the United States. Orders are processed within 1–2 business days and typically delivered within 2–3 business days via standard ground service. Tracking information will be emailed once your order ships.

We do not ship to P.O. boxes, APO/FPO addresses, or international destinations.

For questions about bulk shipments or special delivery requirements, contact us at info@rattleandrolltoys.com.

Returns

All sales are final. We do not accept returns for unsold inventory, overstock, or buyer's remorse.

Defective or Damaged Products:
If you receive a product that is defective or damaged during shipping, contact us within 48 hours of delivery at info@rattleandrolltoys.com with the following:

  • Your order number
  • Photos of the damaged or defective item(s)
  • Photos of the shipping packaging

Upon review and approval, we will replace the affected units or issue store credit at our discretion. We do not issue cash refunds.

Shortages:
If your order arrives with missing units, report the shortage within 48 hours of delivery with photos of the packaging. Confirmed shortages will be fulfilled at no additional cost.

For full ordering terms, minimums, and policies, see our Wholesale Terms page.